REFUND POLICY

MindsetPal - Refund Policy

Effective Date: [01/14/2024]

Downloadable Courses Refund Policy

At MindsetPal, we are committed to providing you with exceptional products and a seamless shopping experience. Please take a moment to review our refund policy for downloadable courses:

1. Refund Eligibility:

• If you experience technical difficulties preventing you from downloading the courses or accessing video content, we will happily refund your purchase amount.
• To qualify for a refund, you must submit your request within 14 days of the original purchase date.

2. Final Sale Policy:

• All purchases, except those related to technical download issues, are considered final. Refunds are not provided for change of mind or reasons unrelated to technical difficulties.

3. Electronic Delivery:

• Our courses are delivered electronically immediately after purchase. Due to the nature of this delivery method, traditional returns are not feasible.

4. Quality Assurance:

• We are confident in the quality of our courses' content. By offering instant access to the product, we believe we have fulfilled our commitment. Consequently, returns for reasons unrelated to technical issues cannot be processed.

5. Refund Request Process:

• To request a refund for technical download issues, kindly contact our customer support team within 14 days of your purchase date at info@mindsetpal.com.
• Please include a detailed description of the technical problem you encountered.

6. Refund Processing:

• Upon receiving and approving your refund request, we will initiate the refund to your original method of payment. Please allow a reasonable processing time for the refund to reflect in your account.

7. Contact Information:

• For any questions or concerns about our refund policy, feel free to reach out to us at info@mindsetpal.com.

This refund policy is applicable exclusively to downloadable courses on MindsetPal. Your satisfaction is paramount to us, and we appreciate your understanding of the terms outlined above.